Tracked international shipping · Delivery timing coming soon

The “Vi” in Vifloral sounds like “we.”

Because this brand is not only about the flowers we make. It is about the spaces we help create together—and the trust we build through every order.

Our promise, in motion

Made by us. Supported by us.

From our own factory in China to your home, every order is backed by tracked shipping, responsive support, and a promise to take responsibility when something goes wrong.

01Made by our own factory02Checked before dispatch03Packed with care

01 · Our factory

From our factory to your home.

We are a factory team in China taking a new step: bringing the products we make directly to customers around the world. We do not expect trust automatically. We intend to earn it through honest information, careful packing, and the way we handle every problem.

Made by our own factoryChecked before dispatchPacked with care

02 · Fair value

Fewer layers. Fairer prices.

Making and shipping directly means fewer layers between us and you. That helps us offer considered pricing without treating responsive service as an optional extra.

03 · The journey

A longer journey, clearly tracked.

Every order currently ships from our factory in China, so international delivery takes longer than local shipping. We will be honest about the expected window and provide tracking after dispatch.

04 · Real support

Seven days a week. Ten minutes to hear back.

Email us or contact customer service during our published hours. A real person will answer within 10 minutes.

Every day · 9:00 AM–10:00 PM · China Standard Time (UTC+8)

Questions at any time? Email me directly:victor170526@gmail.com

Customer · 10:24

My order arrived with serious damage.

Vifloral · 10:27

We’re sorry. Send your order number and clear photos—we’ll take care of it.

Reply sent in 3 minutes

What we stand behind

Quality we take responsibility for.

We want every product and every interaction to feel worth choosing. If what arrives has a serious quality problem or is materially different from what we showed, contact us and we will make it right.

01

Honest product details

02

Tracked international shipping

03

A clear damage-free promise

A personal promise

Trust is earned after checkout—not just before it.

If something goes wrong, you will not be left alone with it. We will answer, take responsibility, and make it right.

Victor Chen
Founder, VifloralExplore our collection